ATO launches new app feature to stop scam calls

Taxpayers can now instantly confirm whether a call claiming to be from the ATO is genuine, with the launch of a new in-app security feature designed to shut down scammers.

The new verify call feature allows users to confirm, in real time, that they are speaking with the real ATO, not a fraudster.

Taxpayers are encouraged to download the ATO app and register their device.  Then, when they receive a call from someone claiming to be from the ATO, they can simply open the ATO app, login and select the verify call option. 

Within 30 seconds, a notification should confirm it is an ATO call.  If it does not appear, users should treat it as a scam call and hang up.